Foley Fractional HR Solutions: On-Duty HR On Call
Virtual In-House HR support via email and phone when issues arise. Get expert guidance exactly when you need it, without the overhead of a full-time employee. Fixed monthly fee well below competitor rates, with employment law attorney support backing every recommendation.
Immediate HR Guidance When Issues Arise
Workplace challenges rarely arise on a predictable schedule. Employee complaints, disciplinary issues, leave questions, and other HR matters often require timely decisions that carry operational and legal implications.
Foley Fractional HR Solutions On-Duty Triage Service provides organizations with direct access to experienced HR professionals who can provide practical guidance when workplace issues arise. This service allows employers to obtain timely advice on day-to-day HR matters without the cost of an FTE.
For Immediate Assistance
If your situation is urgent, please call us directly so we can best assist you.
Nationwide Service – All States, All Sectors
Our team works with employers across the United States to help address employee relations issues, strengthen management practices, and ensure that workplace decisions are made thoughtfully and in alignment with employment law obligations.
By addressing issues early and providing practical guidance in real time, the On-Duty Triage Service helps organizations reduce risk, support managers, and maintain a productive workplace environment.
Integrating HR & Legal Perspectives
Many workplace issues involve both operational HR considerations and legal compliance obligations. A distinguishing feature of the Foley Fractional HR Solutions model is the integration of HR advisory services with Foley & Foley’s employment law practice.
Under the On-Duty Triage Service, employers receive guidance that reflects both perspectives:
- When appropriate, our HR team will provide practical guidance on day-to-day workplace management issues such as employee communication, documentation, and process management.
- When a matter raises legal risk or requires legal interpretation, the issue may be elevated to one of the Firm’s employment attorneys for additional review and guidance.
This integrated approach allows employers to receive practical HR guidance informed by legal perspective from the outset, helping organizations make sound decisions while minimizing exposure to employment law risk.
When Employers Use On-Duty Triage
A brief consultation before a decision is finalized will prevent an issue from escalating into a larger organizational problem.
Employee Relations Concerns
- Handling employee complaints or workplace conflict
- Managing difficult employee conversations
- Addressing performance management issues
- Navigating disciplinary decisions
Management Guidance
- Coaching supervisors on difficult employee situations
- Planning employee terminations or disciplinary actions
- Addressing workplace communication challenges
- Navigating sensitive workplace issues
HR Compliance & Policy Questions
- Identifying best practices to mitigate risk & achieve compliance
- Addressing leave requests and accommodation issues
- Responding to employee conduct concerns
- Ensuring consistent application of workplace policies
How it works: On-Duty Triage Service
When you contact us, your email or call will be directed to one of our experienced HR professionals who will provide the guidance you are seeking, including next steps, documentation considerations, and effective management strategies.
Legal Review When Appropriate
If the issue presents potential legal exposure or requires interpretation of employment laws, the matter may be reviewed by one of the Firm’s employment attorneys.
Follow-up Support
When appropriate, the team may provide additional guidance to help implement recommended actions, strengthen documentation, or support management through the process.
On-Duty Triage: Scope of Service
The On-Duty Triage Service is designed to provide advisory guidance and practical HR support for day-to-day workplace issues. Certain matters fall outside the scope of this service and may require separate engagement. These may include:
- Formal workplace investigations conducted by the Firm
- Litigation representation or agency proceedings
- Review, editing, preparation of documents
- Development of major organizational HR initiatives
When matters arise that fall outside the scope of the On-Duty Triage Service, the Foley & Foley team will discuss additional services that may be appropriate.
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